User Management
Admin users can manage all user accounts from Admin → Users.
User roles
| Role | Access |
|---|---|
| Admin | Full platform access — users, settings, all data |
| Provider Manager | Workforce, tasks, properties for their organisation |
| Field Worker | Mobile task interface only |
| Client | Client portal — their properties and service history |
Create a user
- Go to Admin → Users
- Click Add User
- Enter: first name, last name, email, role, and organisation
- Optionally assign to a permission group
- Click Create — the user receives a login link by email
Edit a user
Click any user in the list to open their profile. Click Edit to change their details, role, or organisation.
Suspend a user
Suspended users cannot log in but their data is preserved. To suspend: open the user, click Actions → Suspend.
Reset access
If a user cannot log in, go to their profile and click Resend Login Link.