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Invoices

The Invoices section in the client portal shows all billing history for the client’s organisation.

What clients can see

  • Invoice number, date, and due date
  • Line items (services performed, dates, quantities)
  • Amount in AED (VAT inclusive)
  • Payment status

Downloading invoices

Click any invoice to open it. Click Download PDF to save a copy.

Invoice statuses

StatusMeaning
DraftBeing prepared by the FM company
SentEmailed to client, awaiting payment
PaidPayment confirmed
OverduePast due date, unpaid