Task Status

Every task in HelpYard moves through a set of states from creation to completion.

Status flow

Created → Dispatched → In Progress → Done
                 ↓
             Cancelled

Status descriptions

Status	Meaning
Created	Task exists but not yet assigned to a worker
Dispatched	Worker has been assigned, notification sent
In Progress	Worker has started the task (checked in)
Done	Worker marked the task complete
Verified	Supervisor has reviewed and confirmed completion
Cancelled	Task was cancelled before completion

Overdue tasks

If a task is not started by its due time, it is automatically flagged as Overdue and highlighted in the dispatcher view.

Disputing a completion

If a completed task fails quality inspection, a supervisor can set it back to In Progress with a note for the worker.